Refund & Exchange Policy

Returns

Please note that we understand by REFUND, a CREDIT given to the customer; that credit will be applied on its next purchase. We EXCHANGE the product with a similar product. WE DO NOT GIVE CASH AS REFUND.

 Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 To be eligible for a return (a credit given)or an exchange,your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Non-exchangeable or returnable items:

 We do not neither exchange nor refund products that are intimate - Products from the Seduction & Bikini categories.

Refunds (if applicable)

 Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your request.
If you are approved, then we will either exchange the item with a similar item or we will give you a credit to apply to your next purchase.

 Late or missing refunds (if applicable)

If you haven’t received a response yet, feel free to contact us at Tormarketplace@gmail.com for a follow up.

 

Sale items (if applicable)

Only regular priced items may be refunded or exchange; unfortunately sale items cannot neither be refunded nor exchanged.


Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Tormarketplace@gmail.com and send your item to:

My Beautiful Plus Size Loves 
2967 Dundas St. W. #665 
Toronto, ON M6P 1Z2 
 


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.


If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will give a credit to the gift giver and he will find out about your return.


Shipping

To return your product, you should mail your product to:

My Beautiful Plus Size Loves 
2967 Dundas St. W. #665 
Toronto, ON M6P 1Z2 
 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund (credit), the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service and purchasing shipping insurance. We don’t guarantee that we will receive your returned item.